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Communication Skills
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Course: Communication Skills 

What is it?

Communication is a vital part of everyday life.  Having good communication skills is a must in today's workplace to keep up to date with changes in your business sector and the competition.  Our half day Communication Skills Course will provide you with effective communication skills that will improve how you communicate to your colleagues, friends and family.  Better communication skills will improve your Presentation Skills as well.

Who is it for?

Anyone that communicates with colleagues, customers and suppliers to

enhance their communication skills to improve their interactions

Aim

To assist in the development of great communication skills that will

facilitate greater team working and face to face relationships in the workplace and beyond.

Objectives

At the end of this course you will be able to:

•    Demonstrate good questioning techniques

•    Explain the barriers to listening

•    Show appropriate body language when listening and questioning

•    Recognise different communication styles

•    Apply different communication styles to different situations

•    Explain the difference between effective and ineffective communication

Course Outline

•    Why do we communicate?

•    Questioning skills

•    Listening Skills

•    Body Language

•    Why communication fails

Benefits

•    Improved communication skills

•    Better questioning techniques

•    Improved listening skills

•    An appreciation of how others communicate

View my blog entry on communication

To Book this course or to make an enquiry, email bookings@aitraining.net or call +44 (0) 20 328 65165

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 Last modified: 21/02/2012                                                                                                                                                                                                                                                                                                                                                           ©AiTraining Consultancy 2009 - 2012