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Delivering Feedback
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Delivering Feedback Workbook • Diversity and Equality Workbook • Evaluation Workbook • Receiving Feedback Workbook • Time Management Workbook • Training Needs Analysis Workbook

Delivering Feedback Workbook 

Delivering Feedback can be a daunting task if you have never done it before.  Our Self Study workbook will provide you with the skills necessary to deliver consistent and constructive feedback.  Feedback is an important tool in many areas of business - Appraisal, Assessments, Managing Performance, Training, Coaching and Interviewing.  It has the power to motivate or destroy.  It can change behaviours and attitudes. 

The Delivering Feedback Workbook is a Self Study workbook that, when completed, doubles as a quick reference guide.

The areas that the workbook covers are;

• What is Feedback?

• The Approach

• The STAR Model

• The ABC Model

• The BEST model

• The Feedback Sandwich

• The AID Model

• The Boost Model

• Delivering Feedback

• 360º Feedback

• Handling Feedback Receivers

It takes you through what feedback is and where it is used.  It provides some feedback models that you can use and how to use them.  It provides you tips on giving honest feedback and handling feedback receivers and what to do in certain situations.  It provides a set of rules for delivering feedback and sets out how to 'own' the statements you make.

 To see a sample of the Delivering Feedback Self Study Workbook, click the image

 Requires Adobe Reader 5.0 or later

Outcomes

When you have completed this workbook you will be able to

•  Provide constructive feedback consistently

•  Deliver great feedback in a timely manner

•  Define what feedback is and when it should be used

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 Last modified: 21/02/2012                                                                                                                                                                                                                                                                                                                                                           ©AiTraining Consultancy 2009 - 2012